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Policies

ISO accreditation

We're proud to have been ISO 9001 registered since 1993. In 2018, we achieved ISO 9001:2015 accreditation. See our certificate here.

Environmental policy

As a global supplier with manufacturing plants in the UK and the USA, we constantly seek to reduce the environmental impact of our manufacturing processes. To find out more, download our environmental policy here.

Privacy policy

We think carefully about our use of your personal data. Here, you can read our privacy policy, as well as our privacy notice, both of which detail the measures that we've put in place to protect your privacy. This policy covers what data we collect, how we collect it, what we use it for and who that data is shared with.

Warranty policy

All our matting products are designed to live a long life. In the unlikely event that a Plastex product has a defect in workmanship or doesn't perform the way it should, we offer a full refund or replacement warranty. The warranty periods vary depending on the product – see full terms and details here.